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Staying connected to our users

September 30, 2010 by Keith Seabourn 3 Comments

I read that Google is going to modify Gmail so that users can choose to not use the threaded Conversation View. Since it’s beginning, Gmail has threaded conversations together so it’s easy to see all my communication on each “thread” or “subject line”. However, that is not the chronological (sorted by date) way that Outlook and many other email programs tend to show messages.

Google has pushed hard and held firm to the “new way” of threaded conversations rather than chronology.

But they have “thrown in the towel” and will offer users a choice.

This isn’t the first innovation of Gmail that Google had to adapt to more traditional users’ expectations. Remember the folders vs labels war of a year or two ago? Gmail’s original author staunchly refused to provide folders, wanting to help people adapt to the much more flexible labels idea. But after a couple of years of users’ complaints, Gmail added folders.

What does this have to do with us? I’m glad you asked.

I think it’s important to push the technology envelope with innovative advances. But most people are not early adopters, and if you want many people to use your tools, you need to make evolutionary changes rather than revolutionary changes. It must be easy for people to take a small step in using your tool rather than a large step. You can more effectively introduce a new way to work by advancing in a series of small steps rather than large jumps.

Software designers in Campus Crusade: Take note! Stay connected to your users. We’re about advancing the mission more than advancing the technology.

What do you think?

Filed Under: ccc, gto, Leadership Tagged With: Leadership

How I use GTD

September 13, 2010 by Keith Seabourn 3 Comments

Getting things done

A new staff member of Campus Crusade for Christ recently asked me if he could learn more about how I’m using David Allen’s Getting Things Done process. He sent me some questions. How would you answer? I look forward to your comments.

1. How do you do GTD on the road? Conferences, retreats, summer projects, etc.

GTD works well on the road. I’m out of the office about 60% of the time. There are a few keys to GTD that I’ve found work well. I’m not sure this list is complete, but here are the things I think of right now:

  • Everything stored in a trusted place. All emails containing actions. All telephone commitments. All verbal commitments. All thoughts while driving to an appointment (practice safe-driving!!! I keep a notebook on the seat and jot ideas while at stop lights then transfer into my trusted system later!)
  • Review frequently. Formally, the weekly review is where I plan my week. Daily, I do mini-reviews to adjust priorities. Work from the lists daily. Don’t work from non-lists. If it’s not written down and cannot be done in 2 minutes, it’s not to be worked on unless I renegotiate my commitments with myself.
  • Schedule into my calendar appropriate appointments with myself to work through lists. In an office environment, or probably in a field environment, these appointments are the times I give myself to work through the commitments I’ve made and documented in my lists. Life can fill up with meetings, but meetings are rarely the places where I “do” the things on my lists. Rather, my lists contain the commitments I’ve made in meetings. I must give myself time and permission in my calendar to do the things I’ve committed to doing.
  • Break multi-step projects down into “next actions”, line them up in sequence, then start doing them. The feeling of progress is great!

To answer your specific question, at conferences and retreats, I write down my commitments in my lists. I set aside time to work on “getting things done” every day during the conference. Much of my life is travel and participation in conferences, retreats, meetings, so I must do this in order to continue to fulfill my commitments.

2. Do you know of any field staff using it? How successful have they been with it?
This is a very good question? Please use the Comments below to help me answer this question!

3. If you were in the field, rather than in the Global Technology Office, how would you change your implementation of GTD, if at all?
That is an interesting question. Looking back over my 34 years with CCCI, including field ministry, I’ve always had some type of system to write stuff down so I wouldn’t forget it. I’ve always worked from lists. Over the years, I started with a paper 3×5 card in my pocket. I’ve used the 7-star classic pocket diary system, the Covey Organizer, now called Franklin-Covey, various electronic things beginning with the original Palm Pilot.

In my early staff career, I found that I was forgetting commitments I had made, sometimes writing things down on scraps of paper, then was unable to find them or remember. I finally learned to a) write every commitment down and b) write all things in one place where I could find it again (a “trusted system” before I knew to call it that).

Because field work often involves verbal commitments, like someone asking “Can you send me the link to the retreat registration site?”, I turn these requests into something in my inbox by saying “Can you send me an email asking me for the retreat registration site link?”, or a Facebook message, or whatever. I keep the responsibility on the person asking, and I turn it into a written request so I can remember it, or can easily get it into my trusted system of lists.

What I find most helpful about GTD is the focus on getting it written down, getting it into a trusted system, and a weekly review of next actions in which my schedule is filled with times to work on my commitments. This is the essence of getting things done in my life.

4. Do you see any disadvantages to using it in the field?
No, I see huge advantages. You become a person who can be trusted to do what you say you will do. You become a trusted team member who gets things done. You become a model to students of a person that they respect because you respect the commitments you have made with them. You teach them, by your life model, to become people who keep the commitments they are making. You show up with a prepared bible study because you made a commitment with yourself to prepare, you put time into your schedule to prepare, and you show up ready for the study. When you agree to get the brochures designed and printed by next Thursday, you deliver and you are not stressed about it because you are on top of your commitments and you schedule to succeed.

5. Do you see the seminars being necessary to learning GTD well? I’d love to attend, but $495 for a weekend seems more like a luxury at this point than a need.
I never did a seminar. Someone gave me David Allen’s audio book. I listened to it. I found 2-3 others who were learning GTD. We shared ideas like you and I are doing. I’ve experimented.

I have found that personality type has a big effect on how you do with the GTD approach. I think all personality types can be successful at GTD, but you cannot simply emulate someone else’s approach. You might benefit from this article, Is there a Myers-Briggs Connection to GTD? . I encourage you to find a way that works and not get locked into an ideal that you cannot live with. Understand the Jim Collins’ “flywheel” concept. He talks about it related to an organization, but it is very true of any good habit in your personal life.

Success at GTD is very similar to learning to walk in the Holy Spirit, or learning to powerfully live a life of taking opportunities to share Christ with others. It’s about pushing and pushing and pushing, feeling overwhelmed but making small steps forward. Then it gets easier and goes faster. Eventually, it’s hard to remember how hard it was at the beginning, how consciously you had to remind yourself exhale/inhale, how to just start asking questions as a curious co-journer in life and see where the conversation goes and how you can talk about Jesus,

write it down – identify the single next action – review it regularly – get time into my schedule – do what is on the lists.

These are my thoughts.

What got you interested in GTD? How have you had success?

Filed Under: ccc, gto, Thoughts Tagged With: gtd, Leadership

Online Security eBook

September 12, 2010 by Keith Seabourn Leave a Comment

Microsoft has released a free electronic book aimed at helping teenagers be safe online. Own Your Space–Keep Yourself & Your Stuff Safe Online is available as a free download. You can download the entire book, or specific chapters that might be helpful to you. It’s written with teenagers in mind, but the rest of us can get by OK also!

Do you want to know more about viruses, phishing attacks, SPAM, safe when cyber shopping, tips for staying safe and social, and much more? Try this book. It looks good.

Lifehacker wrote a brief review if you want more information.

Filed Under: ccc, gto, Personal Tagged With: phishing, security, spam

MPD as Leadership Development

September 10, 2010 by Keith Seabourn Leave a Comment

I recently shared these thoughts with someone on my team who is entering a season of focused MPD.

MPD :: Ministry Partner Development. It’s the process God has used for 34 years to provide salary and cover ministry expenses for Kay and me. It has provided for 3 children. Helped provide college education. Helped with two weddings and four grandchildren. It has shaped my soul. It has empowered my ministry.

MPD is the process of God leading us to partners who engage in ministry through helping with funding and covering us with prayer.

We cannot do it without God but he has decided to not do it without us. [From an article by Rick Warren that covers a similar thought in the area of church growth.]

MPD is deep leadership development. It is a process that works deeply to grow faith, develop soul skills, develop interpersonal skills, develop spiritual skills.

I don’t know of any action in the Christian life that more exemplifies the God/human divine plan for engaging in changing the world than MPD. I have to work like it all depends on me (calls, letters, emails, appointments, using every “marketing” and “psychology” strategy that has biblical integrity) but I also know that unless God moves peoples’ hearts, my work will have very limited results. I think that a major part of CCCI’s continued service in God’s plan is that the MPD process forces us to regularly remember how God accomplishes his plan on earth.

These are thoughts I review regularly as I work on MPD.

Philippians 2:12, 13. … work out your own salvation with fear and trembling, for it is God who works in you, both to will and to work for his good pleasure.

Galatians 2:20. I have been crucified with Christ. It is no longer I who live, but Christ who lives in me. And the life I now live in the flesh I live by faith in the Son of God, who loved me and gave himself for me.

Colossians 1:29. For this I toil, struggling with all his energy that he powerfully works within me.

  • I toil
  • in His energy

1 Corinthians 15:10. But by the grace of God I am what I am, and his grace toward me was not in vain. On the contrary, I worked harder than any of them, though it was not I, but the grace of God that is with me.

  • I worked hard
  • Though it was God, not me

Ephesians 2:9-10. … not a result of works, so that no one may boast. For we are his workmanship, created in Christ Jesus for good works, which God prepared beforehand, that we should walk in them.

  • We are his workmanship
  • Created for good works
  • God prepared them beforehand
  • We should walk in them

Proverbs 16:9. In his heart a man plans his course,but the LORD determines his steps

What about you? How has MPD shaped who you are?

Filed Under: ccc, gto, Leadership, Ministry Tagged With: Leadership

Highlighted Bibles on the Kindle eReader

September 9, 2010 by Keith Seabourn 1 Comment

The Bible (New International Version) takes the #1 spot on the Amazon Kindle’s Most Highlighted Books of All Time. And the #9 spot (New Living Translation). And the #10 spot (English Standard Version). And the #14 spot (New American Standard Version). And the #15 spot (another New Living Translation). And #23. And #25.

Amazing. Exciting. 7 of the top 25 “most highlighted books of all time” are Bibles. People are reading. People are highlighting.

People are engaging with Scripture. My highlights must be somewhere in the #10 ESV Study Bible, which I’m currently using to read through the Bible this year. I’ve been highlighting away. I didn’t know I was adding to the rankings!

I do find Amazon’s title a bit over the top, since the Kindle has only been around 3 years. It was first released November 19, 2007, according to Wikipedia. So to be the “most highlighted books of all time” really means “of the last 3 years on our eReader.”

But if all the paper Bibles were added into the mix, I’m sure more top spots would be filled with Bibles.

Are you reading a Bible on the Kindle? Which one do you prefer?

Filed Under: gto, Thoughts, What I'm reading Tagged With: kindle

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