By 2014, Information Technology shops will begin to split into two units — operational and strategic — under separate leadership.
We discussed this video at the recent Global Technology Leaders meeting in Thailand. It was an interesting discussion.
What is really interesting is that this shift has been happening in my own organization for several years. What the Pink video calls “strategic IT” is what we call Virtually-Led Movements technologies. These are the externally-facing technologies that enable accomplishing the mission in more direct ways. What the Pink video calls “operational IT” is still very important. I appreciate the internally-facing operational technologies every time that donations to my ministry are processed in a safe and timely manner, every time my salary and reimbursements are paid, every time the network allows me to print a document.
VLM technologies are critical to accomplishing the mission of Campus Crusade for Christ. Just my own small team has several of these technologies that we are implementing:
What do you think about their claim that the strategic and operational areas prosper best when under separate leadership?